Municipal AI That Pays
For Itself
Three integrated solution pillars designed for the economics and constraints of municipalities under 200K. Deploy in weeks, measure ROI in months.
Digital Front Door
Replace fragmented phone trees, PDF forms, and in-person visits with a unified AI-powered constituent portal. Every interaction — 311 inquiries, permit status, utility payments — available 24/7 in 20+ languages.
- →Multilingual AI in 20+ languages from day one
- →Source-cited answers from your official documents
- →Native integration with Tyler, CivicPlus, Accela
- →Zero wait times, 24/7 availability
- →Title VI compliance built in
Revenue Recovery
15–25% of lodging tax revenue escapes through unregistered short-term rentals. Thousands more leak from unlicensed businesses. Civona's continuous monitoring closes those gaps without adding staff.
- →Automated STR registration monitoring
- →Unlicensed business detection engine
- →Cross-platform data reconciliation
- →Automated compliance notices
- →Monthly revenue recovery reporting
Permit Accelerator
25–40% of permit applications are abandoned due to complexity and confusion. Civona's guided digital intake, real-time status tracking, and AI-assisted review triage recover that lost revenue and staff time.
- →Plain-language digital intake guidance
- →Real-time application status for applicants
- →AI pre-review checklist before submission
- →Automated document completeness checks
- →Staff dashboard with intelligent routing
One Intelligence Layer.
Every System Connected.
Civona doesn't replace your existing municipal software. It sits on top — reading from Tyler, writing to Accela, answering from CivicPlus — as a unified intelligence layer.
Ready to See Civona in Action? For Your Municipality?
We build a custom demo using your own public documents before the first call.