Purpose-Built for Municipalities Under 200K

The Intelligence Layer Your Municipality Needs

Deploy in 2–4 weeks. No migration. $0.50 per interaction. 20+ languages from day one. Civona sits on top of your existing systems to recover revenue, cut costs, and serve every constituent.

See It for Your TownExplore Diagnostic Tools
0+
Municipalities Underserved
$0.50
Per AI Interaction
0–4 Weeks
To Go Live
The Experience Gap

Your Constituents Deserve Better

Today

Constituent Reality

  • ✕8–15 minute hold times for simple questions
  • ✕200-page PDF budgets with no search
  • ✕Transferred 3+ times before reaching the right person
  • ✕English-only services in multilingual communities
  • ✕Monday–Friday, 9–5 only
With Civona

The Civona Experience

  • ✓Instant AI-powered answers with source citations
  • ✓Natural language search across all municipal documents
  • ✓One interaction, one answer, zero transfers
  • ✓20+ languages from day one, including RTL scripts
  • ✓24/7/365 availability across all channels
$4.15 $0.50
Per Interaction Cost
95% reduction in transaction costs
50–70%
Call Deflection
Routine inquiries handled by AI
$0+
Annual Savings
For a 100K-resident city
How It Works

Three Steps to Intelligent Services

01

Connect

Civona sits on top of your existing systems — Tyler, Accela, CivicPlus, OpenGov. No migration. No rip-and-replace. Your current infrastructure stays exactly where it is.

02

Deploy

Our AI is trained on your municipal documents, policies, and procedures. We scrape your public data, ingest your documents, and go live in 2–4 weeks. Fully managed.

03

Serve

Constituents get instant, source-cited answers in 20+ languages, 24/7. Complex queries escalate to city staff. Every response links back to the official document it came from.

Year-Round Impact

AI That Adapts to Seasonal Demand

Spring

Public Works

Potholes, drainage, road repairs

79% instant bot resolution

Summer

Utilities

Billing surge, service transfers

90% reduction in returned mail

Fall

Finance

Tax season, budget inquiries

AI pre-screening deflects status calls

Winter

Snow Operations

Plowing schedules, service requests

Real-time notification + service requests

SOC 2 Type II (Year 1)GovRAMP Core (Year 1)WCAG 2.1 Compliant20+ Languages
Quick Estimate

How Much Is Your Municipality Losing?

Built to Integrate

Works With Your Existing Systems

Civona connects to the platforms municipalities already use. No migration required.

Tyler Technologies
Accela
CivicPlus
OpenGov
Velosimo

“Built by government technology professionals who've spent decades inside the systems municipalities rely on.”

Ready to see Civona for your community?

Request a demo built from your own municipal data.

See It for Your TownExplore Tools